Store Pickup

Order online and pick up at The Party Store in Barrie!

Pickup information:

Pickup in stores: You can order online, in store or by phone 705-734-2108. An associate will help you finalize your order and have it ready and waiting for you.

If you would like to order something different than what we offer online, please send us your request at support@toyandparty.com

Pickup time: You can choose your pick up time at the checkout based on our availabilities. Please note that all pickup orders must be placed 24 hours in advance. Your order is prepared ahead of time to ensure it is ready for your requested pickup time.  You can come anytime after that time up until our posted closing time as your balloons will be ready to go. 

Forget your pickup: If you forget to pick up your balloons we will keep them until the next day. Once balloons are inflated with helium, it is non-refundable. Balloons not picked up by the end of business day on the day after your pickup date will be disposed of with no refund.

Pickup or delivery cancellation: Orders for helium balloons cancelled 48 hours before your event date will be refunded in full.  Cancellations may be possible with as little as 24 hours notice, but as orders must be prepared ahead of time we cannot guarantee you will receive a refund if your order has already been started.  Air-filled designs require the full 48 hour notice for cancellation.

Pickup change: Pickup can only be modified based on availability. We can't change or cancel an order if the request is made on the date of pickup since the balloons will already be inflated and once inflated its non-refundable. 

Pickup fee: All pickup in-store are FREE!

What to bring when you pickup your order: Anyone picking up your order will need to confirm the name and phone number that was used to place the order.